RETURNS
We want you to love what you wear. If something isn't right, you can return it within 30 days of receiving it for a refund or an exchange.
- Items should come back unworn and unwashed, in their original condition with tags attached.
- Please email us before sending anything at contact@minorformula.com with your order number and the item(s) you're returning. We'll reply with the return address and how to send it (we usually use InPost).
- Return postage is paid by you, unless the item is faulty or we've made a mistake, in which case we'll cover it.
- Once your return reaches us and we've checked it, we'll refund you to your original payment method, usually within 5 working days.
- Pre-order items can be returned within 30 days of you receiving them.
FAULTY OR DAMAGED ITEMS
If anything arrives damaged or faulty, email us with photos and a few details. We'll send a replacement or give you a full refund, including postage.
This doesn't affect your statutory rights.
Any questions about your order, feel free to contact us at contact@minorformula.com. We're happy to help :)